Enterprise Search

  • Updated

What is Enterprise Search?

Enterprise Search is a premium feature that allows you to search inside the contents of your records that have been cracked (i.e., processed for full-text indexing). This enables deeper and more efficient searches across your documents.

Enabling Enterprise Search

Enterprise Search is a premium feature and is not enabled by default. If you’d like to activate it for your organization, please contact your account manager for details.

How Does Enterprise Search Work?

  • Enterprise Search refreshes daily, meaning that newly ingested records will become searchable within 24 hours.
  • You can use Enterprise Search to search for specific content inside your records, providing more granular search capabilities beyond traditional metadata-based searches.

Accessing Enterprise Search

You can access Enterprise Search through the Advanced Search section in the RecordPoint platform:

Using Enterprise Search

  1. Navigate to Advanced Search in your RecordPoint portal.
  2. Locate the Content Search toggle and switch it on (green).
  3. Enter the text or keywords you want to search for. 
    1. By default it will search for each word in a query, so if you enter John Smith with will search for either John or Smith. 
    2. To search for John Smith words together you would want to enter "John Smith". 
  4. Your search results will appear below.

Advanced Searches

Multiple Statements

To find documents containing two statements you can either use the AND statement or by placing two quote encapsulated statements in the same line:

or

OR statements are not supported. 

Single Character Wildcard

Our search system supports single-character wildcards to help you find records where one character may vary, but the rest of the term stays the same. This can be useful for finding different spellings, typos, or unknown letters in a word.

📌 What is the _ wildcard?

The underscore (_) represents exactly one character. It can be used in the middle, beginning, or end of a search term. Each _ matches one and only one character.

🧠 How to Use It

Just type your search word and replace any single character with _.

✅ Valid examples:

Search Term Matches Explanation
t_p tap, tip, top Matches any 3-letter word starting with t and ending in p, with one letter in the middle.
_og dog, logfroghog, fog Matches any 3-letter word ending in og, with any single starting letter.
__at chat, brat, flat Matches any 4-letter word ending in at with two characters before it.

 

 

0 or More Characters Wildcard

Our search system supports the % wildcard to help you find matches where one or more characters are unknown, variable, or flexible. This is especially useful when you're unsure about parts of a word or want to match multiple similar results.

📌 What is the % wildcard?

The percent sign (%) represents zero or more characters. It can stand for any number of characters—including none. Use it to match prefixes, suffixes, or parts of a word when the rest is uncertain.


🧠 How to Use It

Just type your search term and replace any portion you’re unsure about with %.

✅ Valid examples:

Search Term Matches Explanation
cat% cat, cats, catalog, cathedral Matches any word starting with cat
%ing running, testing, logging, ing Matches any word ending in ing
%log% log, catalog, analog, blogger Matches any word that contains log anywhere
re%ed repeated, relaxed, refreshed Matches words starting with re and ending in ed, with any characters in between

 

New Line

You may search for new lines by including them within quotes. If you wanted to search for:

You would search for:

 

Combining Enterprise Search with Field Search

  • You can combine Enterprise Search with Field Search criteria to refine your results further.
  • However, queries that include Content Search cannot be saved for later use.

Where is data stored? 

Enterprise Search extracts content from your binary files and indexes it within the same Snowflake repository used for reporting. This table is not exposed through the Snowflake reporting UI or using PowerBI to any end-users. This ensures that all data remains protected under our existing security controls and management policies.

Need Help?

If you have questions or need assistance with Enterprise Search, please reach out to your RecordPoint account manager or contact RecordPoint Support.

Was this article helpful?

0 out of 0 found this helpful

Have more questions? Submit a request